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Payment Options Information
Payment Options
Answerable.com accepts payments from you in the following different ways-
| Credit Cards (Visa/MasterCard/Amex/Discover) |
You can pay us for any purchases using any of the following Credit Cards:
- Visa / Master
- American Express
- Discover
Charge on your Credit Card will be displayed as:
- For VISA and MasterCard payments: www.answerable.com
- For American Express and Discover payments: PAYPAL *PAYMENTPROC or PAYPAL *PAYMENTPROCESSINGIN
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| PayPal |
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You cay pay answerable.com using your PayPal account. We recommend that you use a "Verified PayPal Account" for the same. However, if you have an "Unverified PayPal Account", the funds will be credited to your Account only after our Billing Team has verified your PayPal Account details.
The PayPal Account Details can be verified using the following Process:
You can send us both these documents using any of the below options:
- If you have a Paypal Account in an individual's name, you need to submit any of the following documents:
- Valid Drivers license
- Passport
- Military ID
- If you have a Paypal Account in a company's name, you need to submit any of the following documents:
- Utility Bill (could be also used if the PayPal Account Holder Name is a Company/Corporation, provided this document mentions the Company/Corporation Name)
- Article of Incorporation (could be used only if the PayPal Account Holder Name is a Company/Corporation, provided this document mentions the Company/Corporation Name)
- Scan the Documents
- Photo Identification
- Duly filled Unverified Paypal Payment Form
- Create a Support Request under the "Billing: Funds Remittance" category and attach the documents to that
- Fax the Documents
- Fax both the Documents to-
(USA): +1 (320) 210 5146
(UK): +44 (20) 7183 2154
(India): +91 22 3079 7508
On sending the documents, you will need to Create a Support Request (Link for Support Page) under the "Billing: Funds Remittance" category with the details.
Our Billing Team will process your Fax Form and authorize payment via your Unverified Paypal Account between 4.30 a.m. GMT and 1.30 p.m. GMT on all week days.
Please make sure you mention the following details in the Support Request:
In case you have already made the Payment through your Unverified Account, then you also need to mention the following details in your Support Request:
- Date of Payment
- Transaction Description
- Amount
The charge will be displayed as Payment Processing, Inc.
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| WebMoney
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You can also use WebMoney to add funds to your Customer Account.
WebMoney Details
WMID: 197593676591
Purse: Z394335670089
Note:
- The transaction should NOT be Time Protected.
- The transaction should NOT be Password Protected.
- During the transaction, in the Description field, you must enter your WMID, Purse Number, Account Username/Email ID, Company Name, Date of Transfer and the Amount of Transfer.
- Once done, create a Support Request under the "Billing: Funds Remittance" category and include all of the above information. Only when we receive this information from you, will we verify your transfer and credit your account appropriately within 24 Working Hours.
- Webmoney Refunds: In order to get a Refund for funds added via WebMoney, you will need to create a Support Request under the "Billing: Funds Remittance" category. Please specify your WMID, Purse Number, Account Username/Email ID, Company Name, Date of Transfer and the Amount of Transfer while creating a Ticket. Please note that Transaction Charges (0.8%) will apply on all Refunds.
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| Other Offline Payment Options |
Please Select
Your Country from the DropDown Above
If you are from you
may send a Wire Transfer to our bank account below -
Beneficiary Details
Name: Payment processing, Inc
Address: 14525 SW Millikan #48866, Beaverton, OR 97005-2343, United States
Bank Details
Name: Bank of America
Bank Address: 100 West 33rd Street, New York, NY 10001.
A/c No: 12335.60236
ABA No.: 026009593
Swift Number: BOFAUS3N
Note:
- Funds credited to your account are subject to appropriate
Fees charged by intermediary banks or our banks. If you wish
to find out what these fees are, please contact our Billing
team by creating a Support Request within the "Billing:
Funds Remittance" category at http://support.answerable.com
- Please ensure your Company name or Username appears in the
sender section of the wire transfer. Also once you send the Wire
Transfer do not forget to contact our Billing Team at http://support.answerable.com and
select the category as "Billing: Funds Remittance" with
the details of the Wire Transfer, your Username, Company Name,
Date, Originating Bank, Transferred Amount, and your Bank Account
Number. Only when we receive your notification will we verify
your transfer and credit your account appropriately.
Beneficiary Details
Name: Payment processing, Inc
Address: 14525 SW Millikan #48866, Beaverton, OR 97005-2343, United States
Bank Details
Name: Bank of America
Bank Address: 100 West 33rd Street, New York, NY 10001.
A/c No: 12335.60236
ABA No.: 026009593
Swift Number: BOFAUS3N
Note:
- Funds credited to your account are subject to appropriate
Fees charged by intermediary banks or our banks. If you wish
to find out what these fees are, please contact our Billing
team by creating a Support Request within the "Billing:
Funds Remittance" category at http://support.answerable.com
- Please ensure your Company name or Username appears in the
sender section of the wire transfer. Also once you send the Wire
Transfer do not forget to contact our Billing Team at http://support.answerable.com and
select the category as "Billing: Funds Remittance" with
the details of the Wire Transfer, your Username, Company Name,
Date, Originating Bank, Transferred Amount, and your Bank Account
Number. Only when we receive your notification will we verify
your transfer and credit your account appropriately.
I] Direct Deposit into our ICICI Bank Account
Beneficiary Name: Directi Internet Solutions Pvt. Ltd.
Account No: 001105013771
Branch: Andheri (West), Mumbai
II] Direct Deposit into our HDFC Bank Account
Beneficiary Name: Directi Internet Solutions Pvt. Ltd.
Account No: 00192000022576
Branch: Versova Branch, Mumbai
III] Send us a Cheque or Demand Draft
Prepare a Cheque/Pay Order/Demand Draft payable at Mumbai, India for the chosen amount in Indian Rupees or US
Dollars and send it along with your Customer Username to us according to the below details:
Name on the Cheque: Directi Internet Solutions Pvt. Ltd.
Answerable.com
DirectiPlex,
Next to Andheri Subway,
Old Nagardas Road,
Andheri (East),
Mumbai, 400 069,
India.
Cheques non-payable at Mumbai will not be credited to your account
immediately but only after the amount has been credited to our Bank
Account. Demand Drafts or Pay Orders or Cheques payable in Mumbai will be credited to your account
within 1 Business day.
Note:
- Funds credited to your account are subject to appropriate Fees charged by intermediary banks or our banks. If you wish to find out what these fees are, please contact our Billing team by creating a Support Request within the
"Billing: Funds Remittance" category at http://support.answerable.com.
- Please ensure your Company name or Customer Username appears in the sender section of the wire transfer.
Once you send the Wire/Bank Transfer, kindly raise a support
ticket from
http://support.answerable.com. In the support ticket, select the
category as "Billing: Funds Remittance." Please include details
of the Wire/Bank Transfer, your Customer Username, your Company
Name, Date of Transfer, Originating Bank, Transferred Amount,
and your Bank Account Number. Only when we receive this
information from you, we will verify your transfer and credit
your account appropriately.
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